Company

Vision: As part of Emerson, be Russia / CIS leader, recognized for excellence, in innovative measurement and engineering solutions that provide high value to our customers. Mission: Foundation for development of product engineering, manufacturing and sales for all Emerson Divisions in CIS & Baltics.

Emerson Process Management and Metran Industrial Group are leading companies in smart instrumentation engineering, manufacturing and servicing for all industries in the world and CIS. Our offer includes Pressure, Temperature, Flow and Level products, batching and heat-measuring instruments, metrological equipment and functional accessories as well as skids and systems.

Today, when you make a decision on Your Plant Automation using smart instrumentation and technologies by Emerson Process Management and Metran, you get: 

• Increased process performance, facility efficiency and profit growth;
• Increased product quality;
• Reduction of CapEx and owning cost;
• Compliance to Health, Safety and Environment Regulations;
• Easy Plant upgrade in the future and protection from wear factor;
• New level of production management providing flexibility and easy changeover.

This became possible when long-term cooperation of Emerson Process Management and Metran grew to a brand-new level in July 2004. Emerson Process Management has become investor and strategic partner for Metran IG. Working together we offer you products that are considered reliable, innovative, and best in class by Customers all over the world. This type of cooperation enables us to offer our Customers complete instrumentation portfolio – from cost-effective products for process monitoring to high-accuracy devices for critical measurement. There are also joint manufacturing products available that allow using best global technologies and adapting them for Russian environment. Projects on assembling the most popular Emerson Process Management products in Russia are also on their way significantly reducing lead time and providing Customers with complete range of services.

October 1, 2004 Metran became home for Global Engineering Metran, a part of Emerson Global Engineering Network (US, Belgium, Sweden, Germany, China, India). Design, Software and Test Engineers employ their creative and intellectual potential to do the following:

• Use cutting-edge global technologies in Pressure, Temperature, Level and Flow Products;
• Reduce product cost while preserving all performance and functionality features;
• Develop and upgrade instrumentation following the market needs.

In 2006 Customer Support Center was created in Metran that sets common standards of Customer interactions to provide effective consulting on product choice, order status, paperwork, etc. The goal of this project is to significantly increase Customer service level by reducing request response time, request/order processing time and increasing request processing quality.

We offer not just products and solutions; our goal is to make cooperation comfortable for our Customers. Company possesses wide network of regional offices. Metran and Emerson consultants work in 25 cities of Russia and CIS (Ukraine, Belarus, Kazakhstan, and Azerbaijan). Service centers network is also available. Our specialists provide prompt qualified support in choosing best instrumentation for a particular application and its commissioning.

Metran Service Center provides:

• Installation supervision and commissioning of sophisticated equipment;
• Warranty and post-warranty repair;
• Equipment upgrade (output signal, climatic version, and accuracy class);
• Measurement instrumentation calibration;
• Customer specialists trainings on installation, operation, maintenance and repair.

Starting March 20, 2007 toll-free phoneline became available for Customer post-sale service support at 8-800-200-1655. Dialing this number you get answers for all your questions regarding Metran, Rosemount and MicroMotion product service. This line is toll free Russia-wide and available 6.30 a.m. to 15.30 a.m. (Moscow time) Mon-Fri.

All products and systems have required certificates. Quality Management System is certified per GOST R ISO 9001. We believe that product quality is not a coincidence, but the result of systematic and targeted approach, and we continually develop in this area.

Join us for future success!

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